Included services

To give you a taste of what awaits you during your stay, we have summarized what we offer below:
Arrival and departure:
Check-in from 1:00pm on the day of arrival
Check-out until 10:00am on the day of departure
Rooms and apartments:
Wake-up service
Luggage storage
No-smoking rooms
Safe in rooms
Hair dryer available
Laundry service for a additional fee
Hotel facilities:
Free WiFi in public areas
Lounge area for relaxing
Ski room with ski shoe dryer
Ski hire on the premises
Sauna area:
Free use of the sauna: Finnish sauna, steam sauna, infrared sauna, experience shower and relaxation area
Hay grotto and sunbed (subject to surcharge)
Bathrobes (subject to surcharge)
Garden with sun-loungers
Children’s play area
Private parking spaces
Permitted (subject to surcharge)
Feed not included
Leisure activities:
Local newspapers available at the bar
Suggestions and information regarding various activities
Booking service: taxis, excursions, etc.
Winter: Torch-lit hikes followed by mulled wine
Summer: Evening barbecues
Getting around:
Free use of public transportation
Free ski bus directly from the hotel (from December to April)


Family Paul Hainz
Via Michael Pacher 21
39030 Falzes
Val Pusteria - South Tyrol

Phone: +39 0474 528333
Fax: +39 0474 528432

VAT: 02937960215

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Drive along the Brenner autobahn (A22) to the Brixen exit, then continue on the state road (SS49-E66) into the Puster Valley. You can also reach us via Lienz in East Tyrol. To do so, pass through the border between Ahrnbach and Winnebach (B100-E66) and continue driving along the state road (SS49-E66) to Pfalzen. Please note: in Italy, use of the highway is subject to tolls!